Sodaclick has partnered with Pioneer Group to introduce conversational voice AI assistants for drive-thru and kiosk ordering systems. Conversational voice AI technology allows customers to place orders using natural speech and a range of languages. It helps addresses common challenges for the quick-service restaurant (QSR) industry, such as long wait times and order inaccuracies, improving operational efficiency.
A commercial rollout of the solutions will start in the next few months. Ihsan Jan, Sodaclick's chief operations officer, said: "By combining Pioneer Group's deep expertise in the QSR industry and Sodaclick’s advanced conversational voice AI, we can deliver a solution that is not only innovative, but also scalable and accessible for businesses of all sizes." Mark Childerhouse, Pioneer Group's sales and marketing director, said: “Sodaclick's innovative AI-driven solutions complement our expertise in systems integration, creating a powerful synergy that will help brands transform the customer experience, boost efficiency and future-proof their operations.
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