New MIT SMR and BCG Research Quantitatively and Qualitatively Links Organizational Learning, AI-Specific Learning, and the Ability to Manage Rapidly Changing Business Environments BOSTON , Nov. 12, 2024 /PRNewswire/ -- Addressing uncertainty is a critical challenge for leaders today as geopolitical tensions, shifting consumer preferences, talent disruptions, evolving regulations, and rapid technological advancements increasingly complicate the business landscape. According to a new report by MIT Sloan Management Review ( MIT SMR ) and Boston Consulting Group (BCG) , artificial intelligence, a major source of uncertainty in its own right, is essential for meeting this challenge.
The report, Learning to Manage Uncertainty, With AI , presents findings from the eighth annual global research study on artificial intelligence and business strategy by MIT SMR and BCG. It draws from a global survey of 3,467 respondents across 21 industries and 136 countries, along with interviews with nine executives leading AI initiatives in sectors such as financial services, technology, retail, travel, transportation, and health care. "AI adoption jumped 20% last year, driven by interest in generative AI, as 91% of organizations now expect GenAI to be core to the strategy in at least parts of their organization," said report coauthor Sam Ransbotham , professor at Boston College .
"This increased AI use isn't causing workers to panic about their jobs, with respondents far more hopeful (84%) than fea.