CARMEL, Ind. , Aug. 5, 2024 /PRNewswire/ -- Orchard Software is pleased to announce that it has been ranked the number one laboratory information system (LIS) vendor in the 2024 Black Book Market Research User Survey.
Black Book TM annually evaluates LIS vendors across 18 key performance indicators from the perspective of the client experience. Survey results are independent and unbiased from vendor influence with more than 2.5 million healthcare technology users invited to contribute.
"Orchard Software is proud of the solutions that we provide to our laboratory customers supporting their role in patient care. We continually strive to develop innovative new solutions that rank us as the top LIS vendor in the industry," said Billie Whitehurst , CEO of Orchard Software. "Ranking in the number one position in areas such as innovation, client relationships, trust, reliability, and viability are what makes Orchard stand out among its competitors.
" Orchard Software ranked #1 in the following 13 categories: Strategic alignment between vendor and provider client goals Innovation Training Client relationships and cultural fit Trust, accountability, ethics, and transparency Breadth of offerings, varied client settings, delivery excellence across all user types Deployment and mid RCM solution implementation and system-wide standardization Integration and interfaces Reliability Brand image and marketing leadership and communications Viability and managerial stability Support and customer.