Wednesday, October 2, 2024 On October 1st, 2024, the Arival 360 event in San Diego was the backdrop for the North American ArivalTourReview Spotlight Awards. This event honored the cream of the crop among tour and activity operators throughout the continent. The evaluation process utilized a rigorous review of customer feedback on leading travel platforms like TripAdvisor, Viator, GetYourGuide, Klook, Tiqets, Expedia, and Google, focusing on the quantity and quality of user reviews to determine the winners.
The celebration acknowledged leaders in delivering superior customer experiences across several categories including adventure tours, culinary journeys, and attractions. These categories highlighted those who have excelled in engaging and satisfying visitors, emphasizing their commitment to stellar service. The 2024 winners of the TourReview Spotlight Award in North America are: “TheArivalTourReview Spotlight Awards are a reflection of the evolving landscape of travel and the significance of online platforms in shaping tourism,” said Juana Muro , COO of TourReview.
“We are proud to celebrate these outstanding companies, who continue to push the boundaries of excellence and set new benchmarks in the industry.” This awards ceremony not only spotlighted the significant influence of online consumer reviews in the travel industry but also celebrated the exceptional efforts of operators who create memorable and highly praised travel experiences. These accolades serve as .