A comfort food restaurant said it is conducting a “thorough investigation” concerning diners who were rushed to the hospital after eating at the establishment. Nono’s on Sunday said it “sincerely” apologized for the “distress caused by a recent incident” in one of its restaurants. “Our teams are conducting a thorough investigation to ensure that such incidents do not happen again as we remain committed to assuring everyone’s safety and well-being,” Nono’s said in a statement on August 25.
“We aim to treat our guests with utmost respect and consideration, and take accountability for falling short of our own standards,” it added. “We resolve to be a learning organization and that means we are determined to improve and regain your trust. We will always be dedicated to doing better for our beloved guests and community.
Thank you for your understanding and we pray for your continued support,” the restaurant said. The statement comes after a Facebook user shared their experience of dining at one of Nono’s branches which she said was The Podium on August 21, around 7 p.m.
Cesca Alexander said that four of them ordered a big plate of Salmon and Lemon Cream Pasta to share. “We noticed the bread on the side was stale. Despite not waiting too long to eat it, it was chewy and rubbery.
We requested a new serving of bread and a waiter brought us a plate of toasted bread, instructing us to ‘consume immediately,'” she wrote on August 23. “After eating .