Yesterday, 24ora.com published a complaint from Jordan Vrolijk against My Fitness, citing poor conditions of the gym’s machines. In response, Jermain Howard, a personal trainer at My Fitness since 2016, addressed Vrolijk’s claims.

While Howard isn’t sure exactly what happened, he believes he has some insight into the situation. Howard acknowledges that My Fitness is not a luxury gym, but rather a family-oriented facility. He explained that if a machine is malfunctioning, it is either taken out of service or marked with a sticker indicating it cannot be used.

While some machines may be in poor condition and covered in rust, he emphasizes that they are removed from use as soon as serious issues are identified. My Fitness aims to be accessible to all, and despite some equipment being in poor condition, the gym strives to provide a safe environment for all members. As a gym operator, Howard takes machine maintenance seriously.

He speculates that when Vrolijk was injured, he was likely given a first aid kit, and those present didn’t know how to proceed. Vrolijk reportedly went to the bathroom to clean his finger, and Howard is uncertain about what happened afterward. Howard says he speaks as a technician, emphasizing the importance of understanding how to use gym equipment safely.

He stresses that training on machines is not something to be taken lightly, which is why trainers are available to assist members at all times. Regarding Vrolijk’s complaint, he sent a letter b.