Mumbai: Observing that a builder is duty-bound to provide its promised facilities, the National Consumer Dispute Redressal Commission directed Bombay Dyeing and Manufacturing Company to provide its premium consumers with the promised facilities, which were printed in its project’s advertising brochure. The commission has thus directed the company to provide the consumer with the facilities of a spa, a gymnasium, a half-basket ball court, and a badminton court within the tower’s premises. The commission has further directed the developer to provide the amenities within a period of six months from the date the order was passed, which is July 2024.
Nitin Agarwal, a resident of Springs, Naigaon Dadar, had filed a complaint against the developer firm, its managing director, Jeh Wadia, and the then joint managing director, Durgesh Mehta. As per the complaint, Agarwal claimed that he was considered one of the cream de la cream group from Mumbai, and thus an invitation letter was sent to Agarwal in September 2006 to purchase a flat in a very elite high-standard premium residential project in its 38-story tower named ‘Springs-1‘. As per the complaint copy, the apartment was provided with all the possible luxury fittings, like a jacuzzi, a rain shower, walk-in wardrobes, a modular kitchen, and many others.
“ Agarwal was issued a sale agreement dated May 8, 2008, allotting 4- BHK on the 23rd floor. He, had deposited the booking amount for the same. The complainant in his compl.