A 14-year-old boy was left stranded overseas by Wizz Air after they told him there wasn’t room for him to get on a flight. Alfred was travelling back from Rome, Italy, to Iceland on August 10 with a group of around seven other teenagers and an accompanying adult, after a fencing trip. When the group reached the airport and Alfred headed to the check-in desk, he was informed that he didn’t have a seat on board the plane - despite having bought a ticket.
“As it got closer and closer to the gate closing, it became apparent that they wouldn't have a flight seat for him and they did absolutely nothing to help,” his mother, Arna, 39, told the Mirror. Have you been abandoned by a plane not knowing what to do? Email us at webtravel@reachplc.com “I was on the phone with him while this was going on, and they just said that they hadn't realised his age and they had no regard for the fact that he has no connections in Italy.
" Arna added that her son's age was on the booking. “He [Alfred] was upset by the situation. He was really, really frightened, I think.
I think it just felt very, very unnerving and frightening for him,” she said. Before the flight took off Arna paid an extra £34 in order to be allowed to the boarding desk, his mother claimed. There he was told that he would not be able to get on the plane, despite having made the extra payment.
Feeling very alone and a long way from his home in Reykjavík, Alfred had to watch as the plane full of his friends took off .