If your PC keeps crashing every time you try and use Outlook, Word, or OneNote it appears you are not alone. Microsoft has just confirmed that a bug has been discovered that can cause this software to "unexpectedly close". The issues seem to be plaguing some users after updating to Windows Version 2407 Build 17830.
20138 or higher with the crash taking place when typing or doing other authoring tasks such as spell check. It's unclear how many users have been affected but Microsoft has issued an official advisory about the bug and says it is working on a fix. "Outlook, Word, or OneNote unexpectedly close when typing," the Redmond firm announced.
"After updating to Version 2407 Build 17830.20138 or higher you find that Outlook, Word, or OneNote may unexpectedly close when typing or doing other authoring tasks such as spell check." To confirm your PC is affected, Microsoft says you need to check the Windows Event Viewer Application Log for Event 1000 or Event 1001, and the following event details: • Faulting application name: OUTLOOK.
EXE, version: 16.0.17830.
20138, time stamp: 0x66aaad8c • Faulting module name: mscss7it.dll, version: 16.0.
12527.20122, time stamp: 0x5e439ea1 Exception code: 0xc0000005 • Fault offset: 0x000000000003e518 • Faulting process id: 0x0x51B0 • Faulting application start time: 0x0x1DAE97DD89190C3 • Faulting application name: OUTLOOK.EXE, version: 16.
0.17830.20166, time stamp: 0x66b7aa44 • Faulting module name: mscss7ge.
dll, version: 16.0.4288.