A joint investigation is underway, Aug. 8, to find the cause behind a fire from a Mercedes-Benz EQE electric sedan at an apartment complex's underground parking garage in Incheon. Officials from the police, fire authority and the German luxury carmaker gathered to investigate the vehicle fire.
Yonhap Luxury carmaker's Korean office silent despite growing public unrest By Lee Min-hyung Mercedes-Benz Korea President and CEO Mathias Vaitl / Courtesy of Mercedes-Benz Korea Mercedes-Benz Korea is rapidly losing its reputation and trust among Korean customers due to what is perceived as “overly defensive” responses from its headquarters regarding a catastrophic fire caused by its EQE electric vehicle (EV), according to industry officials. The incident, which erupted in an apartment complex parking garage in Incheon earlier this month, caused massive damage. More than 40 vehicles were totally destroyed in the fire, and hundreds of other cars were also severely damaged.
This incident has triggered escalating public concerns about EVs. The German luxury carmaker is drawing criticism for not announcing any countermeasures in response to the latest fiasco. While the company has decided to donate 4.
5 billion won ($3.28 million) to affected residents, it has not issued an official public apology. The carmaker is especially taking flak for responding way too defensively to requests to reveal its parts suppliers.
The problematic EQE sedan was equipped with what customers believe to be a.