Saturday, August 17, 2024 The Macao Government Tourism Office (MGTO) hosted the Mid-Phase Review Briefing Seminar for its “Quality Tourism Services Accreditation Scheme” (QTSAS) today, August 16. The seminar focused on the Food and Beverage and Travel Agency sectors, providing an overview of the inspections completed during the first stage. The goal was to help participating businesses enhance their services, contributing to the creation of a premier destination renowned for exceptional hospitality and supporting sustainable tourism development.
The seminar saw the participation of over 100 attendees, including Cheng Wai Tong, Acting Director of MGTO, members of the QTSAS Assessment Committee, and representatives from the catering and travel agency sectors. Active Participation from the Industry During the seminar, MGTO Acting Director Cheng Wai Tong noted that with tourism activities returning to normal, QTSAS has resumed full-scale assessments for both the catering and travel agency sectors this year. He highlighted the enthusiastic participation from businesses and urged all sector members to work together to enhance tourism service quality and strengthen Macao’s reputation as a welcoming destination.
Thorough Assessment Guarantees Service Excellence Since mid-June, the Office has been assessing eligible catering businesses and travel agencies, whether they are newcomers or seeking to reclaim their awards, based on QTSAS’s established mechanisms, formats, and crite.