Saturday, November 23, 2024 London Luton Airport (LLA), in partnership with easyJet and special assistance provider Wilson James, recently held its 10th Accessibility Forum, focusing on enhancing the travel experience for passengers with disabilities and additional assistance needs. The event brought together passengers with physical, visual, or hidden disabilities, along with local support groups, to explore the airport facilities and discuss future improvements. Attendees included representatives from organizations such as the Alzheimer’s Society, Luton Sight Loss Council, Juvenile Diabetes Research Foundation (JDRF), Thomas Pocklington Trust, Colostomy UK, Civil Aviation Authority (CAA), Spinal Injuries Association, and Rocket Girl Coaching.
Participants toured the newly refurbished security hall, now equipped with advanced body scanners and CT scanner technology, and tested new help points. They also previewed LLA’s upcoming Assisted Travel Lounge, set to open in early 2025. Andrew Wright, Chair of London Luton Airport Accessibility Forum (LLAAF), commented: “I was delighted to be able to enjoy a sneak preview of the soon to open Assisted Travel Lounge alongside my fellow forum members.
It was so encouraging to view such a sizeable, bright, and purpose-built space which is ideally positioned for London Luton Airport’s amenities. A perfect example of co-production at its best, combining the lived experiences and expertise from the Accessibility Forum members and th.