A local airline's lost and found system has successfully returned lost items to passengers and offers practical tips to avoid losing belongings on flights. (Mgstudyo/Getty Images). News24 Life Deputy Editor Kaunda Selisho recounts her frustrating experience of losing an item on a local airline and the airline's ineffective lost and found portal.
Despite multiple attempts to retrieve the item, she never got it back, a sentiment echoed by other disgruntled passengers online. In contrast, Lift South Africa has successfully returned many lost items to passengers, including glasses, ID cards, and electronic devices, and offers tips to avoid losing belongings on flights. For more lifestyle news, go to the News24 Life front page .
I don't normally forget things on board a plane when disembarking, but I will never let go of the one item I forgot aboard a local airline plane years ago. Since losing things while travelling is common, the airline has a lost and found portal on their website where you can log your lost item with the hopes of getting it back. However, I do not know why this particular airline - which I will not name- has it because they do not bother to use it.
After logging several lost and found tickets and placing several calls, I still did not get my item back and I am still annoyed about that years later. After reading several online reviews and a handful of angry posts, I discovered I was not alone and resigned myself to accepting the fact that I would never see wha.