At a time when airport travel is an arduous one from many parts of the City, due to limited public transport options and sky-high cab fares, Karnataka State Tourism Development Corporation (KSTDC) is planning to capture the market with its new app which is expected to be launched in the next couple of months. However, getting drivers on board for its new tech innovation plans appears to be a hurdle. Cabs can be booked on the same day Unlike the old system where customers were supposed to book KSTDC airport cabs a day before, now they can book it on the same day as GPS trackers are installed in most of these cabs which helps KSTDC track their availability.
Customers can call the number 080 – 4466 4466 to book their cabs. KSTDC decided to take the system online following repeated complaints from customers about fare tampering. “In a week, we receive at least 25-30 tampering complaints from customers.
Previously, we used to block the Radio-frequency identification (RFID) numbers which allow them to enter the airport of such cabs for 24 hours. But now, we have become even more strict and block their numbers for at least 20 days. We give them two chances and when we receive a third complaint against the same driver, then we cancel their RFID number,” said Sreenath K.
S., General Manager, Transport, KSTDC. Need for geo-fence to enable GPS tracking Many customers have complained about drivers taking toll-free roads but then levying toll charges in the bill, however, once the dr.