A MUM and her three kids are among dozens of passengers stranded for more than 22 hours in a Moroccan airport after their flight was cancelled due to the CrowdStrike outage. Anne Lowe, 43, and her 14, 10 and seven-year-old children were left to sleep on the floor while trying to return to the UK from Marrakech after package holiday firm TUI failed to find them a hotel. She says free water was only handed out after they had been stuck for 10 hours — with sandwiches the only food available.
Anne says reps reneged on promises to find them a room and told how repeated claims updates would come have not been met . Anne told The Scottish Sun: “Nobody has any idea what is happening. “Passengers on other flights are milling about around us then leaving.
“It’s baking hot because there’s no air conditioning. “We’ve been told repeatedly there will be an update soon only for that not to happen. “The staff don’t seem to speak English so there’s a lot of confusion.
“One passenger told me they had run out of epilepsy medication. Most read in News Travel “Babies are sleeping on opened suitcases on top of dirty washing on the floor.” Anne and her kids , from Kilsyth, Lanarkshire, were due to fly from the airport to London Gatwick at 8pm on Friday.
They got to the airport and checked but were told their flight had been delayed. It was cancelled and their luggage was returned with a promise of emergency accommodation. But the railway worker says the vow of rooms neve.