I’ve been a car dealer for 43 years... here’s what it really means when we ‘talk to the manager’

A VETERAN car dealer has explained what it means when a salesperson says they need to "talk to the manager". Ray Shefska - who has been in the industry for 43 years - revealed some of the tricks of the trade on YouTube channel CarEdge. 2 Car dealership veteran Ray Shefska Credit: YouTube 2 The expert has worked at every level in car dealerships for 43 years Credit: Alamy He said it isn't actually a slight of hand manoeuvre and generally comes down to the salesperson not having authority over pricing.

"When the salesperson is presenting numbers to the customer, you have to remember that the salesperson doesn't really have any real authority," Ray explained. They have to run anything the customer proposes by the manager in the office in order to "clear it", as the only power they really have is to help a buyer select a car and go for a demo drive. "That's the main reason a house person will go check with the manager," he said.

READ MORE MOTORS NEWS QUICK CHECK Brits could be due £1,000s as used car dealer caught in scam - check your motor DEAD END How major car dealer went from sponsoring Premier League teams to administration However, Ray said it often won't be an easy exchange once they do go to speak with their superior, who may well berate them a little. "The manager wants to challenge the salesperson to go out there and get more money from the customer," he explained. They will run them through different factors that they can and can't offer as part of a deal while also g.