Pontins has recently been named the nation's worst holiday chain , a far cry from its heyday when it boasted nearly 30 locations across the UK. Now, only two resorts remain: Pakefield Holiday Village in Suffolk and Sand Bay Holiday Village in Weston-super-Mare. Online reviews have been brutally honest , with guests expressing their disappointment .
When planning a trip with my mum and son, we weren't expecting luxury, but we were certainly not ready for what we encountered. READ MORE: Wood burning stove owners told of loophole as new £300 fines to be enforced Our original booking at Pakefield was double-booked due to a large private function that Pontins gambled might be cancelled a bet they lost, leaving our reservation void. As a gesture of compensation, we were offered a stay at the now-shuttered Camber Sands resort in East Sussex.
We accepted the offer, paying £347 for a four-night "club" level stay with half-board included, as reported by The Express. The "club" option was supposed to be an upgrade, promising benefits like free electricity and earlier check-in. Despite the accommodation resembling something akin to a 1950s council flat, the price seemed reasonable.
However, just before checking into our flat, another guest warned us, "I hope you've brought your cleaning stuff because our place was filthy." We braced ourselves for the worst, but luckily, the accommodation wasn't as dreadful as we'd feared. It was modestly appointed, sure, but absolutely clean and very a.