In May, Telehealth Utilization Decreased Nationally and in Every Region but the West, Where It Increased

Mental Health Conditions Continued to Rise as a Percentage of Telehealth Claim Lines Nationally and in Every Region The Age Group 31-40 Accounted for the Largest Share of Telehealth Claim Lines Nationally and in Every Region NEW YORK , Aug. 14, 2024 /PRNewswire/ -- In May 2024 , telehealth utilization decreased nationally and in every region but the West, according to FAIR Health's Monthly Telehealth Regional Tracker . Nationally, telehealth claim lines fell from 4.

86 percent of medical claim lines in April to 4.82 percent in May, a decrease of 0.8 percent.

1 In the West, by contrast, telehealth claim lines rose from 6.31 percent to 6.52 percent, an increase of 3.

3 percent. In the Northeast, the telehealth share of claim lines fell 0.7 percent; in the Midwest, it fell 0.

4 percent; and in the South, it fell 0.1 percent. The data represent the commercially insured population, excluding Medicare Fee-for-Service, Medicare Advantage and Medicaid.

Diagnostic Categories In May as in April 2024 , mental health conditions remained the top-ranking telehealth diagnostic category, with 68.6 percent of total telehealth claim lines nationally in May, and rose in percent of telehealth claim lines nationally and in every region. From April to May, acute respiratory diseases and infections fell out of the top five telehealth diagnostic categories in the Northeast and West, replaced in the fifth position by endocrine and metabolic disorders in the Northeast and by diabetes mellitus in the West.