Each week, Dr Kirstin Ferguson tackles questions on workplace, career and leadership in her advice column, “ Got a Minute? ” This week: being ghosted during the interview process, changing professions in a difficult job market and an uncomfortable chair causing serious pain. Any employer should use the opportunity to provide feedback. Credit: Dionne Gain I’ve been professionally ghosted and don’t know what to do.

I’m a government employee and earlier this year, I applied for a job with another government agency. My interview went well, and I am more than qualified, but fast-forward two months and I’ve heard nothing. I’ve left two voice messages and sent two follow-up emails, but I have just noticed they appointed someone internal to the role months ago.

I feel used and want to get their feedback, and give my feedback on the process, but I don’t want to burn any bridges. Any advice? Loading You are not the first to write to this column about the less-than-ideal internal recruitment process within different public service agencies and departments. I am always taken aback that something as basic as a professional recruitment process can be so royally botched.

The very least you should expect is to be kept up to date when you diligently comply with a process. It also doesn’t matter whether you were the best person for the role or not, any employer should use the opportunity to provide feedback on areas of development, so you are poised for a new role next time. .