A mystery woman was in my bed (left) and the clubhouse (Image: Jon Austin) For those familiar with Pontins holidays, they know it's a far cry from lavish hotel grandeur. Recently, the holiday chain hit rock bottom by being named the nation's worst. Once priding itself on nearly 30 locations across the UK, Pontins has now dwindled down to just two surviving resorts: Suffolk's Pakefield Holiday Village and Sand Bay Holiday Village in Weston-super-Mare.

Judging from scathing online reviews, guests have been less than impressed. Thus, when I planned a getaway with my mum and son, high-end indulgence wasn't on the cards. However, nothing could prepare me for the reality that awaited us.

Originally, we booked at Pakefield, but Pontins hedged their bets by double-booking us with a large private function, expecting it might get canceled as such bookings often do - if it didn't, our stay would be void. Predictably, our booking was bumped off. function loadOvpScript(){let el=document.

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