Hyundai admits that going to touch controls was a mistake and consumers want physical buttons which they will provide. Somebody at Hyundai has finally gotten the memo that consumers need more buttons and they will bring them back. While the designers love to hide all the buttons behind a touchscreen for a clean look and BMW likes to bring in new reasons to wrap things up in a subscription packs, the customers actually want physical buttons which are easy to use.
Hyundai has admitted that putting everything into the touchscreen was a wrong decision and having physical buttons is a way more viable option and the one that all consumers want to make things easier. “When we tested with our focus group, we realized that people get stressed, annoyed and steamed when they want to control something in a pinch but are unable to do so,” HDNA Vice-President Ha Hak-soo, said. This has been an annoying trend which has been going for over a decade as more and more manufacturers have removed all the physical controls in their cars and put everything inside a touchscreen.
Not only is it distracting, but sometime what should have been a single button press has now become a multi-menu ordeal where you have to look at the screen to press the right thing. Not only do physical buttons feel nicer and exude more luxury, they are also safer as the driver’s are less distracted with fiddling with the infotainment screen to find basic functions of their cars. Car reviewers have been saying this fo.