HOBOKEN, N.J. , Sept.
25, 2024 /PRNewswire/ -- Atlantis Dubai , home to two of the city's most iconic resorts—Atlantis, The Palm, and Atlantis The Royal—has partnered with Hudini to revolutionize the guest experience by introducing a new omnichannel app. This collaboration aims to enhance guest engagement at more touchpoints, driving convenience, personalization, and revenue growth. Atlantis, The Palm is an entertainment haven, located on The Palm in Dubai , offering 22 hectares of waterpark fun at Aquaventure World, marine attractions, luxury shopping, and 35 world-renowned restaurants.
Atlantis The Royal, an ultra-luxury resort, is synonymous with elite experiences, featuring celebrity chef restaurants, luxury retail, and spectacular ocean views. This property continues to set new hospitality standards, being listed among The World's 50 Best Hotels. Objective: Deeper Engagement and Personalization Atlantis Dubai sought to increase guest interaction throughout the stay, ensuring a seamless experience at every step—whether ordering room service, making reservations, or booking activities.
In a tech-savvy hospitality market like Dubai , digital transformation is crucial to meet evolving guest expectations. The goal was to leverage technology to build deeper connections, enrich guest experiences, and drive higher ancillary revenues. The Hudini Solution Through Hudini, Atlantis launched a guest experience app that integrates all touchpoints of a guest's stay into one inter.