I’m a firm believer that if you’re standing still, then you’re falling behind, which is why I’m passionate about constantly seeking to improve service for customers. From our investment in cutting-edge AI to improving service punctuality by up to 20%, to multi-million pound investment in zero-emission buses, we’ve shown how important it is to us to always push to support the communities we serve. I won’t pretend that everything is perfect with bus travel .
We know there’s challenges, like route or service changes which can cause headaches for passengers. While the blame is often laid at the door of operators, there is a multitude of factors behind these issues. Buses aren’t immune to congestion or roadworks and there’s currently a lack of measures to give buses priority on route.
We can only operate within the constraints of existing transport infrastructure. Fixing these issues would unlock a range of improvements. If buses had priority to beat congestion, fewer buses would be needed to service routes, which in turn would enable resource to be placed elsewhere, to grow and improve services.
Admittedly, this could lead to further revenue but ultimately to investment in fare reductions and wider services making bus services more attractive for customers. This is where the Bus Service Improvement Plan (BSIP) comes in, one of the options put forward by Strathclyde Partnership for Transport (SPT) for reform of bus services in the city. We want to give Glasgow th.