Tuesday, August 6, 2024 CrowdStrike’s legal troubles stemming from last month’s massive global computer outage have escalated, with air travelers now taking legal action against the cybersecurity company. This incident has had widespread repercussions, affecting millions of travelers worldwide and disrupting essential services. The following sections explore the various aspects and global impacts of this incident.
Air travelers whose flights were delayed or canceled due to CrowdStrike’s outage have filed a proposed class action lawsuit in the federal court of Austin, Texas. The plaintiffs allege that CrowdStrike’s negligence in testing and deploying its software was the primary cause of the outage. This disruption also affected banks, hospitals, and emergency lines globally.
The plaintiffs argue that the company’s failure to ensure the reliability of its software led to significant financial and personal losses for the travelers. Many passengers were forced to spend hundreds of dollars on lodging, meals, and alternative travel arrangements. Additionally, some individuals missed work or suffered health issues from having to sleep on airport floors.
The lawsuit seeks compensatory and punitive damages for anyone whose flight was disrupted, citing technology-related flight groundings for Southwest Airlines and other carriers in 2023 as making such an outage “entirely foreseeable.” CrowdStrike has responded to the lawsuit by asserting that the case lacks merit and st.