A hotel chain has been accused of cancelling existing bookings during the newly announced Oasis tour – and re-selling the rooms at a premium. Angela Smith, 51, was booked at the Maldron Hotel in Manchester ’s Cathedral Quarter for two nights from 19 Saturday July . She had reserved four rooms for her family on Booking.
com for a total of £1,820 for the two nights, and was told by the online agent: “You’ve guaranteed your booking by credit card.” Ms Smith did not pre-pay for the rooms. After she had made the reservation, Oasis announced that they would be playing on both the Saturday and Sunday nights at Manchester’s Heaton Park.
She then received a message from “The Reservations Team” at the hotel reading: “Important notice about your stay at Maldron Hotel Manchester Cathedral Quarter.” It was headlined: “Cancellation requested due to system error.” The message read: “Good evening Angela.
We are writing to inform you of an issue with your booking at Maldron Hotel Manchester Cathedral Quarter. “Due to a technical error, you have received a confirmation for a booking that was not successfully made. Unfortunately, we are unable to accommodate your booking at this time.
” The newly opened hotel is now showing as “Fully Booked” from 14 July to 10 August 2025. Ms Smith, from Tyne and Wear, then contacted The Independent , saying: “I have now had a message from the hotel to say there was a technical error and booking will be cancelled. “I know fo.