A Hong Kong green minibus operator has offered refunds to passengers who were overcharged on four routes by up to HK$1 per ride between May and July. Passengers who paid more they should have for their trips on green minibus routes 501A, 501C, 501K and 501S between May 19 and July 16 may get a refund from the operator, Fully Mint Limited, starting on Monday, the Transport Department said. A probe was launched by the Transport Department last month after the green minibus operator charged passengers higher fares than the price approved by the government, with the differential ranging between HK$0.
3 to HK$1 per trip. The affected routes operated mainly in Fanling with stops at the Fanling MTR station and major housing estates including Yung Shing Court, Yan Shing Court and Dawning Views. The 501S route operated overnight and travelled between Sheung Shui and Kowloon Bay, passing by Tai Po, Sha Tin and Wong Tai Sin.
Those who paid overcharged fares with their Octopus card may get a full refund at 51 service points, including the Fanling and Sheung Shui MTR stations on or before April 30 next year. The operators’ staff will provide assistance at Wo Mun Street Public Light Bus Terminus in Luen Wo Hui between 9 am to 1 am and 6 pm to 8 pm every day. On Monday, refunds were deposited directly into the accounts of passengers who paid for their trips using Alipay and AlipayHK.
Those who paid with cash would need to visit the Luen Wo Hui terminus at designated time slots to get their.