Monday, August 5, 2024 The Airport Authority Hong Kong launches the world’s first Smartphone Express Bag Drop Service, allowing seamless online check-in and document scanning . The Airport Authority Hong Kong (AAHK) has unveiled the world’s inaugural Smartphone Express Bag Drop Service, leveraging their innovative Flight Token smart technology. This advanced service enables passengers to finalize their online check-in and scan their travel documents using their smartphones before reaching Hong Kong International Airport (HKIA).
Once at HKIA, passengers can head straight to the Express Bag Drop counters, dropping their bags in under a minute using their smartphones, significantly reducing the average processing time from three minutes at traditional airline counters or Smart Check-in Kiosks. HKIA boasts of being the only airport globally where passengers can complete all departure procedures, including online check-in, travel document verification, bag drop, security check, and boarding, using only their smartphones and facial recognition technology. Currently, all HK Express passengers can access the Smartphone Express Bag Drop Service through the airline’s app.
Cathay Pacific offers this service for all destinations except the United States. Hong Kong Airlines plans to implement the service by the year’s end. AAHK aims to expand this innovative service to additional airlines in the near future.
In Singapore, travelers arriving at Changi Airport can now experience pas.