A mum and daughter shelled out around £1,000 for a Melanie Martinez concert at the Co-Op Live Arena but it all ended in disaster. Jade Bryant and her 16-year-old daughter Arwen spent £375 each on Trilogy Lounge tickets and £40 each on the 'Backstage Club'. They also spent a lot of money on travel and accommodation after travelling over 240 miles for the Melanie concert at the arena in Manchester - which has endured a few hiccups in the past.
However, Jade - who lives in Bromley in Greater London - was left 'in tears' as she wasn't able to get into the VIP lounge and couldn't access the merchandise she spent so much money on. She revealed there was a lot of confusion about which queue they needed to join with the tickets they had. They arrived at the venue where a number of people were already queueing around gate C, with doors ready to open later that day.
The Ticketmaster app said Gate C VIP Lounge Experience so they joined that queue, but the Warner Music Group confirmation email said Gate G. “I asked a woman working there and she told us to stay there. Later on a different supervisor in orange came to check tickets to make sure we were in the right line so I explained that on top of the lounge tickets we purchased the backstage one but we didn’t want to get mixed up in general admission," she told Manchester Evening News.
“He said we had to go to a different gate but I said I didn’t want to get mixed up with general admission - it was very confusing. He then sai.