Most travellers have felt the urgency of something going wrong and needing a fix urgently. If you encounter trouble with holiday plans, bookings or flights, it seems logical to hop online and search “ airline contact details” to find a phone number you can call. However, these three words may catch you in a scam that continues to cause nightmares for travellers scammed out of hundreds or thousands of dollars.

The internet can be a wonderful tool and most of the time, a search brings up accurate results, but not always. Writing on a Reddit thread dedicated to scams, one traveller shared how they’d almost been tricked out of $660 when trying to add their pet to their Delta Airlines booking..