Renewal forms are no longer being sent to disabled card holders with a National Entitlement Card due to expire. The National Entitlement Card (NEC) provides access to many public services across Scotland and gives elderly and disabled people free bus travel across the country. Through the Strathclyde Concessionary Travel Scheme, it also provides reductions on train, Subway and ferry fares.
If you are 60 or over, the card will not have an expiry date on it and is valid for life, providing you continue to live in Scotland. However, for others - including disabled people - it may only be valid for up to three years and due to a change in the renewal process, some users may not know that SPT no longer sends out renewal forms to disabled card holders. This means everyone with a card - sometimes referred to as a ‘Saltire card’ - should check the expiry date to make sure they will be able to enjoy uninterrupted entitlement to travel concessions as SPT recommends applying for a renewal at least five weeks before the expiry date.
This is to allow 10 working days for a new card to be issued to ensure the card arrives before the old one expires. It’s also important to be aware that guidance on the SPT website states that the Concessionary Travel Card Unit at Buchanan Bus Station is open by appointment only - full details can be found here. SPT guidance states: “SPT no longer sends renewal forms to card holders.
Please provide an acceptable proof of eligibility document at least .