Family plagued by parasitic worms at five-star Caribbean hotel where ‘birds landed on buffet & insects crawled on food’

A FAMILY were plagued by parasitic worms after they stayed at a five-star all-inclusive Caribbean hotel. Their £3,700 luxurious trip away soon turned into a holiday from hell as birds landed on the buffet and insects crawled over the food. Sarah Sigston, 57, her husband Jeremy, 53, and their 25-year-old daughter Isabelle had looked forward to spending quality time together in paradise.

But their holiday was ruined by undercooked meat, insects in their salad and “deafening” drum and bass music by the pool. The family, all from Rayleigh, Essex, jetted off on May 4 for a two-week stay at an all-inclusive resort, the Viva Dominicus Palace by Wyndham - which they booked as a package through TUI. On arrival, the group said they found the hotel to be “very, very tired” with their room “looking nothing like the pictures online”.

They soon found issues with “undercooked meat”, “insects in the salads” and “birds on the buffet trays”. The family said they were also subjected to “deafening” drum and bass music which played around the swimming pool “constantly” and contained “awful” swear words. They selected this resort in particular as it claimed online that those with coeliac disease, which Isabelle has, would be “safe” at their site.

But she then became unwell after being served a burger which contained, gluten despite being assured by three different staff members it did not. By the eighth day on their trip, the family started to notice “wor.