It turned out to be a very costly holiday to forget. A family of nine was left stranded in Alaska after a misunderstanding with their tour operator saw them missing their scheduled cruise departure. The Gault family from Tulsa, Oklahoma, comprised of a group of nine for the once-in-a-lifetime holiday, including six young kids and a 78-year-old grandmother.
Joshua Gault, the father of the group, revealed to 2News Oklahoma that the luxurious Norwegian Encore cruise cost the family $30,000 before they had even boarded the ship. The family had disembarked from the cruise liner on Friday, July 12 at the port of Ketchikan to see a lumberjack show that they booked through the cruise line. "When you talk about cruise nightmares this is the definition of it," Gault told Good Morning America.
Joshua said that when they tried to get back to the ship after the show, the local tour operator had told them to wait for the next bus. But that bus never arrived. He described the situation as 'out of control'.
"We see the chaos getting onto the buses," he said. "We go to get on the bus and one of the attendees is like 'The bus is full, and you know you got to wait for..
. Ryan Price.