Melody Heald Trending Are quick errands a thing of the past? Retail stores putting items behind lock and key has been a point of contention for consumers as of late. Shoppers used to be able to quickly run into a store for just one or two items that they need day-of. But retail giant Walmart has been accused of making its products less accessible to the average shopper.
Usually when an item is behind security glass, a customer has to push a help button. The help button summon a worker to unlock the item so that the customer can purchase it. But customers have spotlighted some faults with this system.
For example, one customer for nearly an hour for a worker’s help. In addition to the long wait times, customers have also complained about locked-up items and workers unlocking items in smaller security cases. Walmart delivery customers have even items that are still in their security boxes.
Locking up items is one of Walmart’s theft prevention measures. However, locking up items can have a negative impact on the stores themselves, like leading to a drop in sales, according to . We have seen shoppers get fed up with waiting and without making a purchase.
That isn’t stopping Walmart from rolling these measures out, however. According to popular TikTok @thedirtythirties, Walmart added a text for help feature at at least one of its locations. The TikToker simply needed some pimple patches.
“I walk in here because I clearly have a pimple on my face,” she says, gesturing to .