Summary Delta Air Lines is introducing free WiFi on international flights, planning to roll it out across its entire network. The rollout is "complex" but is "unmatched" by other airlines. ViaSat entered a new satellite for high-speed internet service into service last week.
Delta Air Lines is introducing complementary WiFi on international flights. The carrier has been hard at work equipping select long-haul aircraft with high-speed internet connectivity thanks to global communications company ViaSat. The airline already offers free, streaming-quality WiFi on nearly 700 aircraft, which is over 90% of its domestic fleet.
However, the Atlanta-based carrier is now making progress with its international fleet, intending to have free WiFi across its entire network. “An extremely complex rollout” Ranjan Goswami, Delta’s Senior Vice President of Customer Experience Design, said the carrier's rate of rolling out free WiFi is “unmatched” by other airlines. “As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways.
The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.” The internet will be introduced on its widebody aircraft on a “route-by-route basis,�.