In this article CRWD Follow your favorite stocks CREATE FREE ACCOUNT Travelers wait in line, as a flight board shows delays, on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California. Mario Tama | Getty Images CrowdStrike on Sunday said Delta Air Lines had rejected onsite help during last month's massive outage that sparked thousands of flight cancellations . Delta CEO Ed Bastian told CNBC's " Squawk Box " last week that the mass cancellations following the outage, which occurred at one of the busiest times of the year, cost the company about $500 million , including customer compensation.
The airline has "no choice" but to seek damages, he said. Bastian told staff on Friday that the airline had informed CrowdStrike and Microsoft that the company was "planning to pursue legal claims" to recover its losses stemming from the outage and that it had hired law firm Boies Schiller Flexner. In response, Michael Carlinsky, CrowdStrike lawyer and co-managing partner at Quinn Emanuel Urquhart & Sullivan wrote to Delta's lawyer David Boies on Sunday that Delta's litigation threats "contributed to a misleading narrative that CrowdStrike is responsible for Delta's IT decisions and response to the outage.
" He said CrowdStrike's CEO George Kurtz reached out to Bastian to "offer onsite assistance, but received no response." watch now VIDEO 6:34 06:34 Delta Air Lines CEO on CrowdStrike outage: Cost us half a bi.