DENVER — More and more business travellers are ready to adopt AI when making travelarrangements, says Direct Travel, Inc. According to the company’s ‘Personalization Takes Priority: How Business Travelers are Reshaping Travel Management Companies (TMCs)’ survey, among the 650 respondents, 87% would be comfortable having AI make their travel arrangements and bookings automatically. Also notable, 90% of bleisure travelled, and nearly all respondents (93%) say TMCs must innovate with technology to maintain a role in the business travel ecosystem.
“Today’s business travellers have made it clear: the status quo is not enough,” said Christal Bemont, CEO, Direct Travel. “Travellers are demanding an overhaul of the way travel is managed, emphasizing the need for personalized, tech-driven solutions that offer delight in all aspects of the travel experience, from reservations to reimbursements.” Key findings from the report include: “At Direct Travel, we’re not just listening to these travellers – we’re actively responding with new technology, tailored solutions, and exemplary service.
Our goal is to set a new standard in corporate travel management, ensuring that every journey is as close to perfect as possible,” continued Bemont..