On Sunday (22 September 2024), British rock band Coldplay added a third show to the Mumbai leg of its Music Of The Spheres World Tour 2025 citing “phenomenal demand” hours after fans expressed disappointment over long virtual queues to book tickets on BookMyShow. Now, the online ticket platform has issued a fresh statement condemning ticket scalping, distancing itself from unauthorized sellers. It also said a police complaint has been filed in connection with the case.

BookMyShow’s website and app struggled to handle the influx of traffic, leading to technical difficulties and limited ticket availability for Coldplay’s upcoming shows in India in January 2025. To make matters worse, BookMyShow said tickets were resold at inflated prices on ‘platforms such as Viagogo and Gigsberg,’ with resellers charging significantly higher amounts. ⚠️ OFFICIAL STATEMENT REGARDING RESALE OF #MOTSWT TICKETS pic.

twitter.com/hTCaeIl9Fc — BookMyShow (@bookmyshow) September 23, 2024 On Tuesday (24 September 2024), BookMyShow issued a new statement on X condemning ticket scalping while distancing itself from unauthorized sellers. The company also urged fans to avoid purchasing tickets from unofficial platforms.

It warned fans of the risk of counterfeit tickets and subsequent financial loss. The company added that it has filed a police complaint, reiterating its commitment to combating ticket scalping. In its official statement regarding the resale of Coldplay India tour tickets, t.