British rock band Coldplay on Sunday added a third show to the Mumbai leg of its Music Of The Spheres World Tour 2025 citing "phenomenal demand", hours after fans expressed disappointment over long virtual queues to book tickets on BookMyShow. The online ticket platform has now issued a fresh statement condemning ticket scalping and distancing itself from unauthorized sellers. It also said a police complain has been filed in connection with the case.
Also read: BookMyShow shares a warning as Coldplay fans complain about tickets reselling for lakhs BookMyShow on 'ticket selling/reselling platforms’ BookMyShow's website and app struggled to handle the influx of traffic, leading to technical difficulties and limited ticket availability for Coldplay's upcoming gigs in India in January 2025. To make matters worse, BookMyShow said tickets were resold at inflated prices on ‘platforms such as Viagogo and Gigsberg’ with resellers charging significantly higher amounts. On Tuesday, BookMyShow issued a new statement on X, not only condemning ticket scalping and distancing itself from unauthorized sellers, but also urging fans to avoid purchasing tickets from these platforms, warning of the risk of counterfeit tickets and financial loss.
The company also said that it has filed a police complaint and reiterated its commitment to combating ticket scalping. In its official statement regarding the resale of Coldplay India tour tickets, the platform said, "BookMyShow has no association w.