WASHINGTON , Aug. 21, 2024 /PRNewswire/ -- Today the American Pharmacists Association (APhA) and the National Alliance of State Pharmacy Associations (NASPA) released the tenth installment of the Pharmacy Workplace and Well-being Reporting (PWWR) trends and learnings report series. Launched in October 2021 , PWWR serves as a safe space to submit both positive and negative pharmacy workplace experiences in a confidential and anonymous manner.
The goal of PWWR is to tell the stories of those who submit their experiences so that the profession may begin to act on the findings and learnings. This report's cycle is the second quarter for 2024. To date, more than 2,200 reports have been submitted to PWWR from pharmacy supervisors to pharmacy support personnel in nearly every state, the District of Columbia , and Puerto Rico .
The learnings from all PWWR report analyses provide a roadmap for pharmacy personnel, employers, and the profession at large to address patient/consumer/coworker harassment concerns, out of sync metrics and staffing, and barriers to staff–management communication. "The findings from this cycle mirror those of the past nine, highlighting a continued trend of a hostile workplace," said Brigid K. Groves , PharmD, MS, APhA Vice President, Professional Affairs.
"Pharmacy personnel should not face safety fears or abuse from patients, supervisors, or coworkers. Organizations must review harassment policies and reporting procedures and adopt a zero-tolerance stance .