A Tucson native, James Davis, was traveling to his family's home in Pensacola, Florida when he encountered the worst possible travel nightmare for a traveler with mobility accommodations. Davis was flying on US-based legacy carrier American Airlines and connected via the airline's fortress hub at Dallas/Fort Worth International Airport (DFW). Get all the latest aviation news from Simple Flying! Due to his accessibility needs, Davis had registered a scooter in advance with the airline, checking it into the cargo hold for his flight.
However, instead of having the mobility device checked to Dallas, where it would then be delivered to him at the gate so that he could use it while in the airport during his layover and cross the large airport to his connecting flight, the device was checked through to Pensacola . Davis indicated that he was able to get airport staff to give him a wheelchair during his time in Dallas, but it still required him to be fully dependent on airport staff to move him around during a layover. Davis' travel woes with American Airlines reportedly did not end there, as his scooter was again delayed in Dallas , providing him with an extensive wait at the gate, according to reports from USA Today .
A deeper look at how everything went down When traveling from Tucson International Airport (TUS) to Pensacola International Airport (PNS), James Davis had one major concern for American Airlines, and it was to make sure that his scooter was readily available to him w.