Summary New Airpoints features add more rewards and a new tier, enhancing the program for 4.6 million members. Immediate improvements include a new-look dashboard, easier sharing of points, and simplified tier reviews.
Air New Zealand plans to continue upgrading its loyalty program to provide a more rewarding travel experience. Deep in the South Pacific Ocean, Air New Zealand is looking to rejuvenate its popular 'Airpoints' program with a range of new enhancements for its 4.6 million members.
The loyalty program , which spans far beyond just accruing through domestic and international flights, looks to remain transparent for its members, with improvements regarding where they can earn and redeem Airpoints Dollars. New features and better rewards Over the next 12 months, members are expected to see more earning power with new partners and get more rewards and a new tier for frequent travelers. The program's value will be enhanced with new benefits for the airline's loyal fanbase.
Nikhil Ravishankar, Air New Zealand Chief Digital Officer, noted: "What does not change is that our Airpoints programme will remain transparent and member-centric, with our members being able to redeem their Airpoints DollarsTM across all Air New Zealand flights and our Airpoints Store." The airline has reiterated that investment into technology to make these enhancements is underway, with members already being advised of a scheduled maintenance period. This system is now in place; in the next 12 mont.