MONTREAL — Air Canada is expanding its Digital Identification program as a boarding option for almost all of its domestic flights at Vancouver International Airport, effective Dec. 3. The move follows a successful pilot project on select flights at YVR.
Tom Stevens, VP, Canadian Airports and Customer Experience Strategy at Air Canada, says the airline and the airport are the first in Canada to invest in the technology and equipment to modernize the Canadian airport travel experience by offering travellers the convenience and security of digital recognition at the gate to confirm their identities. “We are thrilled to take a leadership position with the Vancouver Airport Authority in using technology to simplify and transform boarding of almost all our YVR-departing domestic flights,” says Stevens. Digital identification is readily used to streamline numerous daily activities including unlocking phones and entering workplaces, he adds.
“Bringing this technology to the gate enhances the travel experience [makes] boarding flights convenient and effortless. The feedback from customers, notably our frequent flyers, during the pilot phase was very positive. We look forward to expanding this technology to additional airports.
” Benefits for enrolling in Air Canada’s Digital Identification program include ...
. Convenience: Building on the app’s top features (like real-time flight updates, baggage tracking, and Aeroplan account access), Digital ID “introduces a new leve.