Foundry's CIO 100 Award recognizes enterprise excellence and innovation in IT COLUMBUS, Ga. , Aug. 7, 2024 /PRNewswire/ -- Aflac has been selected as a 2024 CIO 100 award winner by Foundry's CIO.
For more than 25 years, the CIO 100 Awards have recognized innovative organizations around the world that exemplify the highest level of strategic and operational excellence in IT. Aflac is recognized for its ongoing commitment to improving the ease of doing business by simplifying customer service, empowering agents and optimizing employee workflows to ensure the company consistently delivers on its promise: to be there when customers need it the most. "At Aflac, we don't just sell a product, we sell a promise," said Aflac Chief Information Officer Shelia Anderson .
"We promise to be there for our customers in their time of need, which has made us the No. 1 provider of supplemental health insurance products in the U.S.
1 and helps us make a difference in the lives of our customers every day." To better fulfill Aflac's promise, the insurer focused on claims automation and digital processing of life events through its award-winning MyAflac system. By enhancing claims automation and delivering digital capabilities for policyholders, the company has significantly improved the customer experience while also driving efficiency and cost optimization.
"We are proud to be selected as a CIO 100 honoree for 2024," said Anderson. "The Aflac Digital Services team was instrumental in enhancing ou.