A VERY honest review of Air Canada: Travel experts test all three cabins on the carrier's Dreamliner and love the seats, but in business the food is a 'letdown' and some crew are 'unfriendly'

A VERY honest review of Air Canada: Travel experts test all three cabins on the carrier's Dreamliner and love the seats, but in business the food is a 'letdown' and some crew are 'unfriendly' The Points Guy flies with Air Canada from Heathrow Terminal 2 to Mumbai They simultaneously review business, premium and economy What do YOU think of Air Canada? Vote in our poll below...

READ MORE: Is this the world's best plane cabin? Inside Etihad's 'The Residence' By Ted Thornhill, Mailonline Travel Editor Published: 07:18 EDT, 21 August 2024 | Updated: 07:30 EDT, 21 August 2024 e-mail View comments Air Canada suffered reputational damage recently when a flight attendant was filmed losing control of her temper on a plane bound for Montreal from Morocco. The service was cancelled and Air Canada issued a statement saying it ‘deeply regretted’ the incident. Many readers, meanwhile, commented that they weren't surprised to hear of the meltdown, citing their own negative experiences with the carrier.

But was the Morocco incident an indicator of an airline in decline? A fascinating three-way cabin review by travel experts from The Points Guy offers some evidence that the carrier does have room for improvement in several areas. They step aboard an Air Canada Dreamliner from Heathrow Terminal 2 to Mumbai and film their experiences in business class, premium economy and economy. There are lots of positives, but in one cabin the crew was ‘not the most friendly’ and in another the food .