Monday, September 16, 2024 India’s premier airline, IndiGo, has partnered with travel technology leader Amadeus, enabling travel sellers both in India and globally to access IndiGo’s NDC content via the Amadeus Travel Platform. IndiGo has chosen Amadeus for its cutting-edge distribution technology and expansive global reach. With plans to carry over 110 million passengers in 2024 and backed by one of the largest aircraft order books in the industry, IndiGo aims to expand its competitive edge by reaching new markets and customer segments, leveraging Amadeus’ 96% global market coverage with NDC-ready travel sellers.
NDC technology, with its standardized messaging, is revolutionizing airline content distribution. It allows airlines to deliver their offerings more effectively and enhances their retail capabilities. For corporate clients and travel agencies, NDC simplifies bookings by granting direct access to IndiGo’s complete range of services.
This streamlines operations while offering exclusive deals and promotions tailored to individual travelers. Through Amadeus’ NDC capabilities and seamless integration with IndiGo’s IT systems, powered by Navitaire, the airline can create dynamically priced offers, improving ancillary sales and customer experiences across all sales channels. IndiGo is now live with NDC 21.
3 distribution, actively servicing agents in Singapore, the UAE, and Africa. IndiGo’s adoption of NDC technology underscores its commitment to innovation and customer satisfaction. By expanding access to its products and services, IndiGo empowers travelers with more choices and a smoother journey from booking to boarding.
Mr. Pieter Elbers, Chief Executive Officer, IndiGo, said, “IndiGo celebrated its 18th anniversary this year and introduced exciting new products, including IndiGoStretch, and IndiGo BluChip. This is a part of our strategy ‘Towards New Heights and across New Frontiers’ to address the evolving needs of the travelers.
This agreement with Amadeus will enable us to take our Distribution Strategy to the next level and provide travelers, with our exciting new products, on an even greater scale, in India and around the world. Amadeus has built a deep integration into the ecosystem of travel sellers around the world, and this will enable IndiGo to leverage IATA’s NDC and ONE Order visions while ensuring an exceptional travel experience for our customers. Over the course of 18 years, IndiGo has revolutionized and democratized air travel in India and this agreement marks yet another important milestone in our journey to redefine air travel.
” Decius Valmorbida, President, Travel, Amadeus , said, “We look forward to working with IndiGo to simplify its distribution strategy and take advantage of new technology standards. Amadeus is the world’s largest travel distribution platform and the largest provider of IT solutions to airlines which puts us in a unique position to drive NDC forward. Our technology will enable the airline to easily tailor its offers using the latest merchandising capabilities, and efficiently present and distribute them in a way that enriches and enhances the shopping experience for both its passengers and travel sellers worldwide.
” IndiGo operates a robust fleet of over 350 aircraft, facilitating more than 2,000 daily flights and serving over 120 destinations, including 34 international locations. In the past year, the airline accommodated over 100 million passengers, maintaining its commitment to affordability, punctuality, and a seamless travel experience..
