Saturday, September 7, 2024 Air India has made a significant change to its check-in policy, announcing on Saturday that passengers flying internationally from Delhi will now need to arrive earlier for their flights. The airline has set a new rule that the check-in counters for all international departures will close 75 minutes before the scheduled takeoff time. This adjustment is aimed at ensuring smoother operations and timely departures, offering passengers a more efficient boarding process.
This new policy will apply to all international flights departing from Delhi, marking a shift from previous protocols. By closing the check-in counters earlier, Air India hopes to reduce last-minute rushes and allow staff more time to handle necessary pre-flight preparations. The 75-minute window ensures passengers can go through security and other checks without feeling the pressure of time constraints, ultimately leading to a better travel experience.
Passengers are encouraged to arrive well ahead of time, factoring in this change as part of their travel plans. By doing so, they can avoid any inconvenience or potential delays in their journey. Air India’s move reflects its commitment to enhancing the overall efficiency of its services and improving the international travel experience, particularly in a busy hub like Delhi.
This new measure highlights the airline’s focus on customer satisfaction, aiming to streamline processes while maintaining high standards of punctuality. The earlier closure of check-in counters for international flights is expected to bring added benefits for passengers, as it reduces the risk of missed flights and provides more time to address any unexpected issues before departure. In an announcement made in August, Air India revealed a crucial update to its check-in policy for international flights departing from Delhi Airport.
Beginning September 10, 2024, the airline will be closing its check-in counters 75 minutes before the scheduled departure time for all international flights. This shift represents a significant change aimed at improving the efficiency of the boarding process and reducing potential delays. With this new policy in place, passengers are advised to adjust their arrival times accordingly to ensure a smooth journey.
The earlier closure of check-in counters will provide Air India with more time to manage necessary pre-flight procedures, allowing for better coordination between ground staff and flight crews. The airline aims to minimize the last-minute rush and stress that passengers often face, ensuring that travelers have sufficient time to complete security screenings and other formalities before their flight. This change is particularly important for those flying internationally, where additional checks and documentation may be required.
Alongside this policy change, Air India has strongly urged passengers to report to check-in counters well in advance of their flight. By doing so, travelers can avoid the risk of being turned away or missing their flight due to insufficient time. The airline’s emphasis on punctuality is part of a broader effort to improve the overall travel experience, especially at a busy international hub like Delhi Airport.
Passengers are encouraged to plan their travel itineraries carefully, taking into account factors such as traffic, security lines, and other possible delays. Air India’s decision to close check-in counters earlier reflects its ongoing commitment to enhancing customer service and ensuring timely departures. The new policy is designed to streamline operations and make the boarding process more efficient for international travelers.
By implementing this change, the airline hopes to set higher standards for punctuality and reduce the chances of delays, ultimately improving the overall flying experience for its passengers. Air India announced in August that, starting from September 10, 2024, check-in counters for all international flights departing from Delhi Airport will close 75 minutes before the scheduled departure time. This new policy is designed to streamline the check-in process and ensure timely departures, allowing for smoother operations during international travel.
By implementing this change, the airline aims to minimize last-minute disruptions and enhance the overall experience for passengers flying out of Delhi. In conjunction with this update, Air India has also urged travelers to arrive at the airport well in advance to avoid any potential delays or inconveniences. Passengers are encouraged to factor in this updated timeline when planning their trips to ensure they have enough time for check-in and security procedures.
This proactive measure underscores the airline’s commitment to maintaining efficient operations and ensuring a seamless journey for international travelers. According to recent reports, Air India is set to introduce in-flight Wi-Fi services, with the rollout beginning on the A350 aircraft operating on the Delhi-London Heathrow route. This move marks a significant enhancement in passenger experience, providing greater connectivity during international travel.
The introduction of Wi-Fi is expected to start soon, making the journey more convenient for passengers who wish to stay connected while in the air. The Tata Group-owned airline has already commenced services on the Delhi-London Heathrow route using the A350-900 aircraft, offering two daily flights between the two cities. Earlier this year, Air India began incorporating A350 planes into its fleet as part of its efforts to modernize and improve operations.
The addition of the A350 planes and the upcoming Wi-Fi service reflect the airline’s ongoing commitment to elevating its offerings and providing passengers with a more seamless and comfortable flying experience. On September 6, Union Minister of Civil Aviation K Ram Mohan Naidu officially launched the DigiYatra facility, a groundbreaking initiative aimed at offering passengers a seamless, contactless travel experience through real-time facial biometric validation. This innovative technology is designed to streamline the processing of passengers, enhancing efficiency and security at airports by enabling smart, touch-free movement from check-in to boarding.
The launch event took place at Visakhapatnam Airport, where the Minister inaugurated the facility in person. Additionally, the rollout was extended virtually to eight other AAI-operated airports, marking a major milestone in India’s journey toward a more digitalized air travel experience. This initiative is set to provide a significant upgrade to the way passengers navigate airports, introducing a new level of convenience and modernization for air travelers across the country.
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