If you’re only looking to hotel front desk staff to help with check-in and check-out, you’re missing out. Front desk staffers are prepped and ready to help guests. While not all hotels offer the exact same amenities (or level of care), there are some nearly across-the-board requests they can assist with — and you’re probably unaware of some of these offerings.
Below, hotel front desk staff from across the country share how they can help you have a relaxing or luxurious stay: Online dining guides and social media make it easy to just use your phone to find a good place for dinner, but front desk workers carry a wealth of real-life knowledge in this realm. Jessica Kaup, the guest services supervisor for , said she’s always happy to recommend local restaurants to guests and can even give tailored advice to folks, whether they’re looking for the best eateries within walking distance, the best places to eat with kids or restaurants that are good for those with dietary restrictions. “All of us have our spots that we recommend for all of those things,” said Kaup, who added that sometimes front desk staff can even help you get a reservation at a hard-to-get-into restaurant.
The fun part about asking for restaurant recommendations is “no matter which person you ask, you’re going to get a different answer, and you’re going to get a total different vibe,” said Ericka Nelson, the director of operations at Kimpton Hotels and Restaurants and general manager of the i.
